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Testimonials

Quality workmanship and personalized customer service: that’s what you can count on when you call Russell Heating & Cooling for your home’s heating, cooling, or plumbing needs.

We have been serving our neighbors in the Clifton Park, New York area for more than three decades, and we’ve built an outstanding reputation around town for our customer care and satisfaction. Learn more about our services

Our business has been built on word-of-mouth referrals, so may have heard about us from a neighbor, co-worker, family member, or perhaps our stickers are already in your new home.

WHere’s what just a few of our customers have to say about working with Russell Heating & Cooling:

I missed the opportunity when you left on Friday to thank you for your quick and timely response to our “messy” situation. In hindsight, I realize how much worse the flooding could have been, but at the time, it seemed pretty substantial. Your presence and knowledge was a real comfort, and I wanted you to know how much your help was appreciated.

Sincerely,

Elaine S., Ballston Lake

Thank you so much for coming out on Christmas Day to fix the noise coming from my furnace. You were fantastic; I am grateful.
Sincerely,
 
Joan H., Clifton Park
My name is Chris. I am writing this letter to thank you for your quick and dependable service. As you may remember, my dad called you very late on a Sunday night and left you a message about our house not having heat. We arrived home from being in California for Thanksgiving and found our furnace was not working. The next morning when I woke up, I found the house toasty and warm. I was surprised that you had come and fixed the furnace so early. Thank you so much for doing a great job by helping my family out. You did a great job.
Sincerely,
 
Chris F., Clifton Park – age 12
Thank you very much for such prompt response and good service on my daughter’s heater on Monday. We can do some updating in early spring, also some efficiency checks on our heaters & a/c units here in our house.
Again, lots of thanks. You are the best.
 
Dr. M. B., Clifton Park
Just wanted to say THANKS for the extra work required for our last furnace “check up.” Thanks again, and please feel free to use us as a reference if you ever need to.
 
Rob B., Ballston Lake
Thank you, Jay, for the wonderful service and the “cool” air conditioning. Now we’re nice and warm as well. Merry Christmas to you and your family.
 
Gretchen G., Clifton Park
Thanks for your GREAT help with our recent flood. Without you, I probably would have floated down the creek with all the ice. The dumpster went back yesterday afternoon.
Warm Regards,
 
Ted C., Ballston Lake
Thanks, Jay. It sure is nice to know we can trust you – you have character – and that counts!!
 
Pat B., Clifton Park
Just a small thank you for all of your help this winter, especially the after-hours call when we were away. So sorry to have bothered you so late on a cold night.
Thanks again,
 
Catherine O., Ballston Lake
Thank you for coming & fixing my heater and seeing that I need a new water heater. I was glad you saw it. Thank you for rearranging your schedule to bring it the next day. Thank you for giving me a good price and treating me like you would a respected & loved family member.
Thank you with gratitude.
 
Eileen S., Clifton Park
We appreciate the great service you always provide to our Post.
Sincerely,
 
VFW Post 1498, Clifton Park
We appreciate the great service you always provide to our Post.
Sincerely,
 
VFW Post 1498, Clifton Park
hank you so much for working above and beyond the call of duty on this job. You are the best!!
 
Pat & Glenn M., Ballston Lake
I just wanted to take a moment to thank you both for giving this new and frantic homeowner– and non-customer–your time and attention this past Saturday. I’m so pleased to hear that there are people in the service industry who care to give great service. I’ll be happy to pass on your name to anyone.
Thanks so much…
 
Terri R., Clifton Park
Thank you for the prompt service in repairing my air conditioner. I appreciate your immediate response.
Regards,
 
Donna L., Clifton Park
Just a quick but very sincere thanks for going out of your way to help out our daughter in Long Island with info on the new boiler system, humidifier & air clearing system. You certainly went out of the way & your efforts are greatly appreciated. As is the great work you’ve done for us.
Thanks,
 
Diane V., Ballston Lake
Thank you for all of your quality work you’ve provided us over the years!
 
Ed K., Clifton Park
Whether your home’s heating system, air conditioner, or plumbing is in need of maintenance, repair, or replacement, call the experts at Russell Heating & Cooling today: 518-877-7877(RUSS). Learn more about Russell Heating & Cooling

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Don’t delay, give us a call or send us an email. We will be happy to come out, look at the problem and offer you a free estimate right on the spot.

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